ERP Support Services (helpSERV)

Minimise downtime and get fast answers to your QAD questions by partnering with Strategic for ERP support services. Your company will reap the rewards from convenient access to ERP help desk experts—and yes, your team will thank you.

ERP Support Services at Your Fingertips

ERP Support Services from Strategic Information Group

With all the time you spend running your manufacturing business, it’s hard to know when your ERP system is due for maintenance, upgrade, or replacement. Oftentimes, the first indication something is wrong is when your system malfunctions or goes down entirely. This begs the question: wouldn’t it be wonderful to have someone to call? Partnering with Strategic means your organisation will never be left idle and unsupported should your ERP ecosystem encounter trouble. Strategic’s ERP help desk services are ready to take charge, helping you:

Strategic helpSERV: Insight and Peace of Mind

Put decades of manufacturing ERP experience to work for your business with Strategic helpSERV. A help desk professional typically will respond to inquiries within one hour during regular business hours, the next day otherwise. They’ll troubleshoot problems, solve issues, and provide the guidance you need to maximise your ERP investment. helpSERV is a hassle-free way to avoid costly downtime, with a plan tailored to your business needs—and budget.

ERP support services offers:

Strategic’s helpSERV really makes sure that any issues with QAD or our system are fully resolved before stepping back.  We were very pleased with the helpSERV consultant’s responsiveness and follow-through.

Vice President, Asuragen, Inc.

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Bring ERP expertise and peace of mind to your organisation with Strategic helpSERV.

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